Productivity & Collaboration / Team Chat Software

Flock Review, Pricing, Pros & Cons

Flock is a team messenger and online collaboration product for one-to-one and group messaging, public and private channels, file sharing, calls, and team communication.

Research by Global Tool Radar Research SystemEvidence checked: Oct 7, 2026AI-assisted · No Global Tool Radar hands-on testView research methodology

Buying snapshot

Quick buying snapshot

A compact view of who this tool fits, what it costs, and what to confirm before choosing it.

Best for
  • Keep internal team conversations and shared work together: Messaging, files, notes and reminders support everyday coordination.
  • Collaborate with outside vendors in selected conversations: PRO guests can access specified contacts and channels.
More buying conditions
  • Centralize workforce identity management: Enterprise includes Single Sign-On and directory synchronization.
Not for
  • Require unlimited searchable history without paying: Starter searches only the latest 10,000 messages.
  • Require outside guests to create channels or invite team members: Guest permissions exclude those actions.
Pricing
  • Free entry and per-user paid subscriptions, with Enterprise sales quotes and account billing.
  • PRO · $6 USD · per user · per month · Monthly billing · billed monthly
Free or trial access
  • Starter is an ongoing free plan. PRO has a 30-day free trial with no credit card required.

Product scope

Product functionality and purchase scope

Flock is a team messenger for workplace conversations, calls and lightweight collaboration.

Product checked: Oct 6, 2026

Functionality reviewed
  • Flock Starter, PRO and Enterprise
  • Team messaging, channels, file sharing and collaboration
Non-target functionality excluded from scoring
  • Other Flock Suite products
  • Flock Safety and other similarly named products

Pricing plans

Flock pricing table

Pricing checked: Oct 6, 2026

Official factConfidence 84%3 linked sources

PRO offers monthly and annual billing. Enterprise can be quoted for organizational needs and also has account billing. Confirm Enterprise rates and their billing basis before purchase. Guests become billable at regular member rates after 90 days.

Official pricing page
Pricing cautions
  • Maintain external guests for more than 90 days: They become billable at regular active member rates.
  • Increase the paid team membership: New users incur prorated charges until renewal; deactivated paid users are not charged until reactivation.
  • Buy Enterprise account billing: Confirm the final price and rate denominator in the agreement before purchase.
  • Pay before deciding whether to continue: The agreement generally excludes refunds, subject to its stated exceptions; PRO renews automatically.
PlanPriceKey differencesBest for
StarterSupporting pricing evidence
  • Free
  • Searchable history: 10000 messages.
  • Public channel limit: 10 public channels.
  • Shared file storage: 5 GB; Total per team.
Small teams that need basic messaging and modest shared storage.
PROSupporting pricing evidence
  • $6 USD · per user · per month · Monthly billing · billed monthly
  • $4.50 USD · per user · per month · Annual billing · discounted · billed annually
  • File storage: 10 GB; Per team member.
  • Group video call limit: 20 participants.
Teams that need searchable history, private channels and external guests.
EnterpriseSupporting pricing evidence
  • Requires quote · Custom quote · custom quote
  • $10 USD · per team member · Monthly account billing · billed monthly
  • $8 USD · per team member · Annual account billing · billed annually
  • File storage: 20 GB; Per team member.
Organizations needing centralized identity and dedicated support.

Plan upgrade triggers

Verified plan boundaries that can change the required edition.

License calculator

License cost scenarios

Adjust the license quantity to compare public recurring rates across the available plans.

PlanPriceMonthly equivalent12-month license-rate estimate
PROMonthly billing$6.00 USD / user / month$30.00 USD$360.00 USD

License-rate calculation only. It excludes implementation, migration, training, support, taxes, add-ons, usage charges, and negotiated discounts unless they are explicitly included in the displayed public rate.

What is included, connected, or sold separately

Product scope

What is included, connected, or sold separately

Material capabilities are separated by their verified relationship to the target product.

Vendor-stated SOC 2 compliance and TLS transport encryptionIncluded capability

Product-wide security claim; no ISO 27001 or specific audit period asserted.

Enterprise Single Sign-On and Active Directory synchronizationPlan-dependent capability

Plan: Starter: Unavailable · PRO: Unavailable · Enterprise: Included
External guest access on paid plansPlan-dependent capability

Guests access selected conversations; regular member charges apply after 90 days.

Plan: Starter: Unavailable · PRO: Included · Enterprise: Included
Group video calls and screen sharing on paid plansPlan-dependent capability

The current comparison allows up to 20 group-call participants on each paid plan.

Plan: Starter: Unavailable · PRO: Included · Enterprise: Included
Private channels on paid plansPlan-dependent capability

Plan: Starter: Unavailable · PRO: Included · Enterprise: Included
How the score is calculated

Scoring method

How the score is calculated

The score uses the category-specific buying dimensions below and their displayed weights.

This page is based on public product information, official sources, structured feature data, and AI assessment. It is not a hands-on lab test unless explicitly stated. Confidence percentages describe our research indicators, not the probability that a claim is true or a measured accuracy rate.

Evidence confidence
85%
AI claim confidence
89%
Required-field evidence status
100%
Evidence freshness
100%
Field traceability
100%
Model agreement
80%
Why this confidence level
  • Evidence confidence uses source level and claim-to-source support; AI claim confidence is shown separately.
  • Required-field evidence status measures whether weighted required claims have evidence links; it does not mean every product behavior was independently verified.
  • 8 of 8 weighted claims have evidence links.
  • 8 A1 documentary official sources and 1 A2 official product sources are linked.
  • 9 independent review sources are retained, including 0 professional sources with an explicit hands-on method.
  • No weighted claim is past the review window.
  • No blocking evidence conflict was identified.
Messaging flow quality25%
79

Direct messages and channel messaging cover core conversations, while calls and screen sharing are stated for paid plans; buyers should match the relevant plan's call capabilities to their communication needs.

Collaboration context workflows15%
80

Notes, polls, reminders, and file sharing support lightweight coordination, while external guests are a paid-plan workflow with billing after 90 days; teams should budget for longer-running guest access.

Conversation organization and search15%
78

PRO searches all message history, while Starter has a 10,000-message searchable-history limit and a 10-public-channel limit; teams should select the plan whose retrieval and organization boundaries fit their usage.

Notification and attention control15%
65

Reminders and starred conversations give users some ways to surface work, but buyers needing priority-message routing or scheduled focus controls should verify those exact controls before rollout.

App workflow continuity10%
62

The supplied capabilities establish chat features and Enterprise directory controls, but do not establish continuous synchronization with other workplace systems; buyers requiring particular app handoffs should confirm the integration behavior.

Chat administration and governance10%
70

Enterprise includes Single Sign-On and Active Directory synchronization, while the verified identity controls are scoped to that plan; buyers needing centralized identity should confirm Enterprise account terms and the exact configuration included.

Reliability and scale experience10%
72

PRO and Enterprise provide higher stated file-storage allowances than Starter, while group calls have a stated participant limit; buyers should compare those plan boundaries with expected collaboration and call usage.

Public review signals

Ratings and themes reported by public review sites

Capterra: 4.5/5 (344 reviews); G2: 4.4/5 (300 reviews); GetApp: 4.5/5 (344 reviews); GoodFirms: 4.8/5 (2 reviews); OMR Reviews: 4.8/5 (2 reviews); Software Advice: 4.5/5 (344 reviews); SoftwareReviews: 8.6/10 (93 reviews); SourceForge: 4.8/5 (17 reviews and ratings); TrustRadius: 9.5/10 (23 reviews and ratings)

Public review signals updated: Oct 7, 2026

Commonly reported strengths

  • TrustRadius's Community Insights highlights commonly reported strengths in team coordination through department-specific channels.
  • TrustRadius's Community Insights highlights commonly reported strengths in sharing files and accessing messages across devices.
Capterra4.5/5
Review count
344 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
G24.4/5
Review count
300 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
GetApp4.5/5
Review count
344 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
Software Advice4.5/5
Review count
344 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
SoftwareReviews8.6/10
Review count
93 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
SourceForge4.8/5
Reviews and ratings
17 reviews and ratings
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
TrustRadius9.5/10
Reviews and ratings
23 reviews and ratings
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026

Limited review signals

These ratings are retained for transparency but are not presented as representative buyer sentiment.

GoodFirms4.8/5

Insufficient sample · 2 reviews

Review count
2 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
OMR Reviews4.8/5

Insufficient sample · 2 reviews

Review count
2 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026

Marketplace app signals

Marketplace app signals

These source-reported ratings describe a specific marketplace listing, integration, mobile app, or add-on. They do not automatically represent the complete software product.

Apple App Store4.2/5
Rating count
115 ratings
Evaluated scope
Mobile app
Storefront
India
Atlassian Marketplace3.4/5
Review count
4 reviewsVery small sample — do not treat as representative
Evaluated scope
Integration
Google Play4.2/5
Review count
3.4k reviews
Evaluated scope
Mobile app
Score74
Pricing modelFree entry and per-user paid subscriptions, with Enterprise sales quotes and account billing.
Use caseInternal communications, External guest collaboration
Company sizeSmall business, Mid-market, Enterprise
Structured tags

Flock tag profile

Company size
  • Small business
  • Mid-market
  • Enterprise
Business function
  • Internal communications teams
  • IT admin teams
Use case
  • Internal communications
  • External guest collaboration
Compliance requirement
  • SOC 2 or ISO 27001 security
Key features

Flock core capabilities

  • Direct and channel messaging
  • File sharing, notes, polls and reminders
  • Audio and video calls with screen sharing on paid plans
  • External guest collaboration on paid plans
  • Enterprise identity and directory controls
Detailed strengths and purchase cautions
Pros

Why it is worth considering

  • Direct and channel messaging with notes, polls, and reminders supports day-to-day team coordination in chat.
  • PRO includes search across message history and private channels, while the Starter plan's public-channel and searchable-history limits are stated separately.
  • Paid plans support external guests and calls with screen sharing
  • PRO's group video calls have a stated participant limit, which helps teams check fit for their meeting pattern.
Cons

What to confirm before buying

  • Starter limits searchable history to 10,000 messages, public channels to 10, and shared storage to 5 GB per team
  • teams beyond those needs should compare PRO's stated limits and search scope.
  • PRO and Enterprise guests become billable at regular member rates after 90 days, so longer-running external collaboration can affect membership costs.
  • Enterprise pricing records both quoted and account-billed arrangements
AI buying perspectives

AI assessment

AI buying perspectives

The assessments below use the same buying criteria. Review their scores, confidence, fit, cautions, and conclusions alongside the sources.

AI assessment updated: Oct 31, 2026

Score comparisonGPTRange
Messaging flow quality790
Collaboration context workflows800
Conversation organization and search780
Notification and attention control650
Chat administration and governance700
App workflow continuity620
Reliability and scale experience720
GPTAI-assisted buyer perspective72

Flock fits teams looking for workplace messaging with channels, searchable discussions, files, notes, polls, reminders, and calls. Starter provides a free starting point with explicit history, channel, and storage limits; PRO expands those boundaries and adds paid-plan collaboration, while buyers should verify guest billing and Enterprise account terms before committing.

Review confidence
80/100
Model details
Strengths
  • Direct and channel messaging with notes, polls, and reminders supports day-to-day team coordination in chat.
  • PRO includes search across message history and private channels, while the Starter plan's public-channel and searchable-history limits are stated separately.
  • Paid plans support external guests and calls with screen sharing
  • PRO's group video calls have a stated participant limit, which helps teams check fit for their meeting pattern.
Cautions
  • Starter limits searchable history to 10,000 messages, public channels to 10, and shared storage to 5 GB per team
  • teams beyond those needs should compare PRO's stated limits and search scope.
  • PRO and Enterprise guests become billable at regular member rates after 90 days, so longer-running external collaboration can affect membership costs.
  • Enterprise pricing records both quoted and account-billed arrangements

Research transparency

How this page was researched

A compact record of the evidence used, what was not tested, and which conclusions still need verification.

Official sources
9
Broad product review sources
9
Marketplace and app-store sources
3
Editorial sources
0
Latest evidence check
Oct 7, 2026
Research basis

Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.

Conflict handling

Unresolved evidence is disclosed on the page; affected deterministic calculations and price schema are withheld when the conflict is blocking.

View research methodology
Verified findingsStarter is an ongoing free plan. PRO has a 30-day free trial with no credit card required.
  • Free entry and per-user paid subscriptions, with Enterprise sales quotes and account billing.
  • Direct and channel messaging File sharing, notes, polls and reminders Audio and video calls with screen sharing on paid plans External guest collaboration on paid plans Enterprise identity and directory controls
  • Free Starter plan; PRO USD 4.50 per user per month with annual billing or USD 6 with monthly billing.
  • PRO offers monthly and annual billing. Enterprise can be quoted for organizational needs and also has account billing. Confirm Enterprise rates and their billing basis before purchase. Guests become billable at regular member rates after 90 days.
Verification notes and unresolved itemsThe supplied facts identify plan limits and several paid features but do not establish notification prioritization, detailed reliability commitments, or the behavior of integrations beyond the stated Enterprise directory controls. Enterprise has both quote and account-billing descriptions, so the final price basis should be confirmed in the purchase terms.
  • Identity, slug flock and supplied Team Chat Software category match the official workplace messenger.
  • Complete systemPrompt (57757 characters) and userJson (5490 characters) were read after all chunks were validated.
  • Configured United States/USD is not proof of a restricted market
  • every offer market is not stated.
Sources checked

Sources checked

Flock source links

FAQ

Flock FAQ

Is there a free plan?

Yes. Starter is ongoing free access; PRO separately offers a 30-day trial.

How is PRO billed?

USD 6 per user per month with monthly billing, or USD 4.50 per user per month with annual billing.

Are external guests free?

PRO and Enterprise guests are free for their first 90 days, then charged at regular member rates.

Which plan includes Single Sign-On?

Enterprise includes Single Sign-On and Active Directory synchronization.

Can I cancel PRO?

PRO can be cancelled at any time. Cancellation does not establish a refund entitlement.

Popular comparisons

Common Flock comparisons

Only high-scoring and nearby tools from the same subcategory are shown, avoiding comparisons between unrelated use cases.