Productivity & Collaboration / Team Chat Software
Zoho Cliq is Zoho's business team chat and communication product for one-to-one and group messaging, channels, threads, files, calls, meetings, and organizational collaboration.
Buying snapshot
A compact view of who this tool fits, what it costs, and what to confirm before choosing it.
Product scope
Business team messaging, channels, calls, meetings and collaboration.
Product checked: Oct 6, 2026
Pricing checked: Oct 6, 2026
Pricing plans
Pricing checked: Oct 6, 2026
Paid editions offer monthly and annual billing. Professional and Enterprise each require at least 10 users. Flexi mixes paid license types with at least 25 Enterprise licenses. Taxes and optional service charges are additional. Cliq is also included in selected Zoho suites.
Official pricing pageCurrent official sources describe an offer or purchase route differently. The page remains usable, but affected price schema is withheld until the scope is resolved.
Verified plan boundaries that can change the required edition.
Need external channels, call recording or unlimited message search.
Supporting pricing evidenceNeed team management, task management or custom roles.
Supporting pricing evidenceNeed audit history, eDiscovery, retention policies or DLP.
Supporting pricing evidenceProduct scope
Material capabilities are separated by their verified relationship to the target product.
Redirects users to Office365 login; broader Outlook features are not inferred.
Professional card and comparison disagree; confirmation required.
Flexi does not scan non-Enterprise users.
Professional and Enterprise include 3 free Networks; paid expansion is separate.
Flexi route limits coverage to qualifying licensed messages.
Scoring method
The score uses the category-specific buying dimensions below and their displayed weights.
This page is based on public product information, official sources, structured feature data, and AI assessment. It is not a hands-on lab test unless explicitly stated. Confidence percentages describe our research indicators, not the probability that a claim is true or a measured accuracy rate.
Direct and group messages, channels, threads and meetings cover asynchronous and live communication; validate meeting needs against the edition’s stated duration and participant boundaries.
File sharing, screen sharing, meetings, external channels, bots and APIs support collaboration; confirm which external-channel and workflow features are included in the selected edition.
Channels and threads organize team discussions, while Free includes a stated searchable-message allowance; verify archive and retrieval expectations beyond that allowance.
Channels, direct messages and meetings offer different ways to reach colleagues; confirm that the notification settings meet the team’s attention and availability practices.
Bots, APIs, third-party integrations and inclusion in selected Zoho suites connect chat with workplace workflows; verify connector coverage, edition entitlement and any add-on charges.
Professional and Enterprise add custom roles and team management, while Enterprise includes eDiscovery, retention policies and DLP; in Flexi, compliance coverage depends on the Enterprise-licensed users.
Paid plans state meeting and license thresholds, and storage differs between organization-level and per-user allowances; align team size and storage needs with the correct edition before rollout.
Public review signals
OMR Reviews: 4.1/5 (9 reviews); PeerSpot: 4/5 (1 reviews); SoftwareReviews: 8.8/10 (128 reviews); SourceForge: 4.9/5 (9 reviews and ratings); TrustRadius: 8.9/10 (87 reviews and ratings)
Public review signals updated: Oct 7, 2026
These ratings are retained for transparency but are not presented as representative buyer sentiment.
Insufficient sample · 9 reviews
Insufficient sample · 1 review
Insufficient sample · 9 reviews and ratings
Marketplace app signals
These source-reported ratings describe a specific marketplace listing, integration, mobile app, or add-on. They do not automatically represent the complete software product.
AI assessment
The assessments below use the same buying criteria. Review their scores, confidence, fit, cautions, and conclusions alongside the sources.
AI assessment updated: Oct 31, 2026
Zoho Cliq suits teams that want messaging, channels, threads and meetings in a workplace chat product, especially organizations already using Zoho applications or needing paid-edition governance. Before buying, verify the fixed package or minimum seat rules, feature entitlements by edition, additional service charges, and which Flexi users receive compliance coverage.
Research transparency
A compact record of the evidence used, what was not tested, and which conclusions still need verification.
Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.
Conflict handlingUnresolved evidence is disclosed on the page; affected deterministic calculations and price schema are withheld when the conflict is blocking.
View research methodologySources checked
FAQ
The trial lasts 14 days. Without a paid subscription, the account downgrades to Free.
Flexi supports mixed paid license tiers with at least 25 Enterprise users. Auditing, DLP and legal hold do not automatically cover every lower-tier user.
Workplace Standard and People Plus include Standard; Workplace Professional includes Professional; Zoho One includes Enterprise.
Free and Standard provide 100 GB per organization; Professional and Enterprise provide 100 GB per user.
Popular comparisons
Only high-scoring and nearby tools from the same subcategory are shown, avoiding comparisons between unrelated use cases.
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