Security & Privacy / Customer Identity and Access Management Software

Authgear Review, Pricing, Pros & Cons

Authgear is an authentication and identity product for customer, extended-workforce, and B2B application identities, with login, MFA, SSO, roles, profiles, and identity flows.

Research by Global Tool Radar Research SystemEvidence checked: Oct 6, 2026AI-assisted · No Global Tool Radar hands-on testView research methodology

Buying snapshot

Quick buying snapshot

A compact view of who this tool fits, what it costs, and what to confirm before choosing it.

Best for
  • Core identity methods should be available on the free tier: Free includes passkeys, adaptive MFA, SAML SSO, enterprise login and role/group authorization.
  • Identity must run on infrastructure you control: Open-source self-hosting and managed Enterprise private cloud support regional deployment choices.
More buying conditions
  • Applications need a shared customer identity and portable data: OIDC, native SDKs and user/password-hash export support integrated identity and exit portability.
Not for
  • Shared Authgear Cloud must keep all identity data in the EU today: Shared cloud currently runs in the US or Hong Kong; EU residency requires private cloud or self-hosting.
  • Free or Developers must remove Authgear branding or use an own gateway: Those capabilities are limited to Business and Enterprise.
More buying conditions
  • Hosted authentication is for life-support or clinical-decision systems under standard terms: High-risk use requires a separately negotiated written agreement; ordinary hosted terms exclude it.
Pricing
  • Permanent hosted free plan, monthly paid subscriptions, metered messages and extra resources, Enterprise quotes, and free open-source self-hosting.
  • Enterprise · Requires quote · custom quote
Free or trial access
  • The Free hosted plan is ongoing and requires no credit card. A separate time-limited trial was not established. Authgear advertises a 30-day money-back guarantee for SaaS; that is a refund policy rather than a free trial.

Product scope

Product functionality and purchase scope

Authgear authentication and identity for customer-facing, B2B and extended-workforce applications, with hosted cloud plans, Enterprise private deployment and open-source self-hosting.

Product checked: Oct 6, 2026

Functionality reviewed
  • Authgear Cloud Free
  • Authgear Cloud Developers
  • Authgear Cloud Business
  • Authgear Enterprise
  • Apache-2.0 self-hosted Authgear
Non-target functionality excluded from scoring
  • Third-party competitor price estimates
  • Third-party SMS benchmark pricing
  • Unverified Microsoft Marketplace commercial offers
Purchase paths

Pricing checked: Oct 6, 2026

  • Apache-2.0 self-hosted Authgear: Run Authgear software on your own infrastructure with feature parity to cloud. The software license is free; infrastructure and optional support are separate.
    • Free · Self-hosted software under Apache-2.0
    • infrastructure and optional support are separate

Pricing plans

Authgear pricing table

Pricing checked: Oct 6, 2026

Official factConfidence 79%4 linked sources

Free and Developers have unlimited MAUs, two applications, two admins and one-day logs. Business includes 25,000 MAUs, five applications, five admins and 60-day logs; excess MAUs are charged in the next billing cycle. Enterprise has custom capacity, 180-day logs, regional private cloud, tailored SLA and account management. Paid plans add metered messages and extra resources. Hosted monthly billing is charged on the first of the month with immediate proration when subscribing mid-month; taxes are additional. Enterprise quotes govern payment and deployment terms. Self-hosted Apache-2.0 software is free, with infrastructure and optional support costs borne separately. Confirm whether the advertised SaaS refund is a cash payment or service credit.

Official pricing page
Commercial scope needs confirmation

Current official sources describe an offer or purchase route differently. The page remains usable, but affected price schema is withheld until the scope is resolved.

  • The SaaS pricing FAQ promises a 30-day money-back guarantee, while hosted terms describe discretionary refunds only as service credit. The applicable form and precedence of that guarantee remain unresolved; no unconditional cash-refund entitlement is asserted.
Pricing cautions
  • Subscription totals include messages and extra resources: Messaging and additional apps, admins, environments or Business MAUs can add charges; budget beyond the base subscription.
  • Enterprise and private-cloud terms need a quote: Confirm capacity, payment schedule, support, SLA, minimum term and deployment responsibilities in the executed agreement.
  • SaaS refund form needs confirmation: The 30-day guarantee and hosted service-credit refund terms differ; obtain confirmation of cash versus credit eligibility.
  • Taxes and self-hosting operations add costs: Hosted charges exclude taxes; self-hosted software requires your own infrastructure and optional support.
PlanPriceKey differencesBest for
FreeAuthgear Cloud
  • Free · per month
  • Applications: 2 applications.
  • Admin seats: 2 admin seats.
  • Active-user allowance: Unlimited monthly active users.
  • Log retention: 1 days.
  • Support channel: Discord community.
  • Shared message allowance: 100 SMS/WhatsApp OTP messages; Per month, shared between SMS and WhatsApp.
Applications needing core authentication with unlimited active users and modest operational limits.
DevelopersAuthgear CloudAmount unverified — check official pricing
  • Applications: 2 applications.
  • Admin seats: 2 admin seats.
  • Active-user allowance: Unlimited monthly active users.
  • Log retention: 1 days.
  • Support channel: Priority email.
Applications retaining the small deployment limits but needing priority email support and metered messaging.
BusinessAuthgear CloudAmount unverified — check official pricing
  • Applications: 5 applications.
  • Admin seats: 5 admin seats.
  • Active-user allowance: 25000 monthly active users.
  • Log retention: 60 days.
  • Support channel: Dedicated Slack channel.
Applications needing more app/admin capacity, branding removal, custom gateways and longer logs.
EnterpriseAuthgear Enterprise
  • Requires quote · custom quote
  • Log retention: 180 days.
  • Support channel: Dedicated account manager.
Organizations needing private cloud, regional deployment, tailored SLA and account management.

Plan upgrade triggers

Verified plan boundaries that can change the required edition.

Developers Business

Need five included apps/admins, 60-day logs, branding removal or own messaging/email gateway.

Supporting pricing evidence
Business Enterprise

Need regional private cloud, tailored SLA, 180-day logs or a dedicated account manager.

Supporting pricing evidence
Variable usage cost

Usage cost scenarios

Calculate additional usage only where the plan allowance, unit, and period are established. Published rates are shown separately when an estimate is not available.

Business/Enterprise managed WhatsApp OTP to US recipients

$0.01 USD / message

Published rate only. The plan allowance, matching unit, or billing period is not fully established, so extra cost cannot be calculated. An unknown allowance is not zero. Check the base subscription and any required products separately.

This calculation compares usage with the published allowance on the same unit and period basis. It excludes taxes, negotiated terms, and unverified packaging conditions.

What is included, connected, or sold separately

Product scope

What is included, connected, or sold separately

Material capabilities are separated by their verified relationship to the target product.

Apache-2.0 self-hosted deploymentIncluded capability

Alternative deployment and acquisition route; not implied to be a hosted-plan entitlement.

Custom domain loginIncluded capability

Plan: Free: Included · Developers: Included · Business: Included · Enterprise: Included
Passkeys, adaptive MFA, enterprise login and SAML SSOIncluded capability

Plan: Free: Included · Developers: Included · Business: Included · Enterprise: Included
Role and group authorizationIncluded capability

Plan: Free: Included · Developers: Included · Business: Included · Enterprise: Included
User and password-hash exportIncluded capability

Homepage product-wide export statement, without a separately verified per-plan state.

Managed private-cloud regional deploymentPlan-dependent capability

Plan: Free: Unavailable · Developers: Unavailable · Business: Unavailable · Enterprise: Included
Own SMS, WhatsApp and email gatewayPlan-dependent capability

Own gateway inclusion does not establish its provider pricing or implementation requirements.

Plan: Free: Unavailable · Developers: Unavailable · Business: Included · Enterprise: Included
Remove Authgear brandingPlan-dependent capability

Plan: Free: Unavailable · Developers: Unavailable · Business: Included · Enterprise: Included
Tailored service-level agreementPlan-dependent capability

Plan: Free: Unavailable · Developers: Unavailable · Business: Unavailable · Enterprise: Included
How the score is calculated

Scoring method

How the score is calculated

The score uses the category-specific buying dimensions below and their displayed weights.

This page is based on public product information, official sources, structured feature data, and AI assessment. It is not a hands-on lab test unless explicitly stated. Confidence percentages describe our research indicators, not the probability that a claim is true or a measured accuracy rate.

Evidence confidence
85%
AI claim confidence
89%
Required-field evidence status
100%
Evidence freshness
100%
Field traceability
100%
Model agreement
86%
Why this confidence level
  • Evidence confidence uses source level and claim-to-source support; AI claim confidence is shown separately.
  • Required-field evidence status measures whether weighted required claims have evidence links; it does not mean every product behavior was independently verified.
  • 8 of 8 weighted claims have evidence links.
  • 5 A1 documentary official sources and 3 A2 official product sources are linked.
  • 0 independent review sources are retained, including 0 professional sources with an explicit hands-on method.
  • No weighted claim is past the review window.
  • 1 non-blocking commercial scope issue requires confirmation.
Customer authentication experience30%
83

Hosted login supports passwordless, passkey, social and enterprise authentication, while SAML SSO and adaptive MFA are listed across hosted plans; the Free plan's shared SMS/WhatsApp OTP allowance is a separate delivery boundary to check for message-based journeys.

Customer auth policy security20%
85

Adaptive MFA, passkeys, SAML SSO and RBAC are listed across hosted plans, with tenant-specific security controls described in the product facts; buyers should confirm the exact Enterprise-only security and deployment scope in a quote.

Customer profile and identity control20%
84

Tenant administration, RBAC, user groups, OIDC identity across applications and user/password-hash export support customer identity control; Free and Developers remain limited in application and admin counts, while Enterprise adds private deployment options.

Consent and privacy readiness15%
73

The product supports consent screens and Enterprise consent management, but consent management is not included in the Free PAYG scope; EU residency on shared Authgear Cloud is not currently available, so buyers with that requirement need self-hosting or Enterprise private deployment.

Scale and developer fit15%
79

Native web and mobile SDKs, self-hosting and unlimited MAUs on Free and Developers support different implementation approaches, while Free and Developers limit apps, admins and log retention; Business raises those limits and Enterprise provides custom regional deployment.

Score82
Pricing modelPer-user pricing
Use caseSingle sign-on and MFA
Company sizeEnterprise, Small business
Structured tags

Authgear tag profile

Pricing model
  • Per-user pricing
Company size
  • Enterprise
  • Small business
Business function
  • Identity and access teams
Use case
  • Single sign-on and MFA
Compliance requirement
  • Data residency
Key features

Authgear core capabilities

  • Passwordless, passkey, social and enterprise authentication
  • Adaptive MFA, SAML SSO and RBAC roles/groups on every hosted plan
  • Custom domains, login experience and native mobile/web SDKs
  • OIDC single identity across applications and user/password-hash export
  • Business/Enterprise branding removal and custom message/email gateways
  • Enterprise private cloud, region selection and tailored SLA
Detailed strengths and purchase cautions
Pros

Why it is worth considering

  • Hosted plans list passwordless, passkey, social and enterprise authentication, with SAML SSO, adaptive MFA and RBAC available across hosted plans.
  • Customizable hosted login, embedded admin functions, native web and mobile SDKs, and user/password-hash export give application teams control over identity journeys and data portability.
  • The ongoing Free plan has no credit-card requirement and unlimited MAUs, while the Apache-2.0 software can also be self-hosted when the organization wants to operate its own infrastructure.
Cons

What to confirm before buying

  • Free and Developers are limited to two applications, two admins and one-day log retention
  • Free also has a shared monthly SMS/WhatsApp OTP allowance, so deployment scope and message usage need planning.
  • Shared Authgear Cloud currently has US and Hong Kong regions, not an EU region
  • EU regional deployment requires self-hosting or an Enterprise private deployment.
AI buying perspectives

AI assessment

AI buying perspectives

The assessments below use the same buying criteria. Review their scores, confidence, fit, cautions, and conclusions alongside the sources.

AI assessment updated: Nov 1, 2026

Score comparisonGPTRange
Customer authentication experience830
Customer auth policy security850
Customer profile and identity control840
Consent and privacy readiness730
Scale and developer fit790
GPTAI-assisted buyer perspective81

Authgear fits customer-facing and B2B applications that need hosted login, SAML SSO, MFA, tenant administration and identity flows, with a choice between managed Cloud and Apache-2.0 self-hosting. Free and Developers have unlimited MAUs but tight application, admin and log-retention limits; Business raises those limits, while Enterprise is needed for private-cloud regional deployment, tailored SLA and consent management. Confirm message and resource charges, regional availability and the refund terms before choosing a deployment or plan.

Review confidence
86/100
Model details
Strengths
  • Hosted plans list passwordless, passkey, social and enterprise authentication, with SAML SSO, adaptive MFA and RBAC available across hosted plans.
  • Customizable hosted login, embedded admin functions, native web and mobile SDKs, and user/password-hash export give application teams control over identity journeys and data portability.
  • The ongoing Free plan has no credit-card requirement and unlimited MAUs, while the Apache-2.0 software can also be self-hosted when the organization wants to operate its own infrastructure.
Cautions
  • Free and Developers are limited to two applications, two admins and one-day log retention
  • Free also has a shared monthly SMS/WhatsApp OTP allowance, so deployment scope and message usage need planning.
  • Shared Authgear Cloud currently has US and Hong Kong regions, not an EU region
  • EU regional deployment requires self-hosting or an Enterprise private deployment.

Research transparency

How this page was researched

A compact record of the evidence used, what was not tested, and which conclusions still need verification.

Official sources
8
Broad product review sources
0
Marketplace and app-store sources
0
Editorial sources
0
Latest evidence check
Oct 6, 2026
Research basis

Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.

Conflict handling

Unresolved evidence is disclosed on the page; affected deterministic calculations and price schema are withheld when the conflict is blocking.

View research methodology
Verified findingsThe Free hosted plan is ongoing and requires no credit card. A separate time-limited trial was not established. Authgear advertises a 30-day money-back guarantee for SaaS; that is a refund policy rather than a free trial.
  • Permanent hosted free plan, monthly paid subscriptions, metered messages and extra resources, Enterprise quotes, and free open-source self-hosting.
  • Passwordless, passkey, social and enterprise authentication Adaptive MFA, SAML SSO and RBAC roles/groups on every hosted plan Custom domains, login experience and native mobile/web SDKs OIDC single identity across applications and user/password-hash export Business/Enterprise branding removal and custom message/email gateways Enterprise private cloud, region selection and tailored SLA Apache-2.0 self-hosting with cloud feature parity
  • Free hosted plan, with a zero monthly base charge.
  • Free and Developers have unlimited MAUs, two applications, two admins and one-day logs. Business includes 25,000 MAUs, five applications, five admins and 60-day logs; excess MAUs are charged in the next billing cycle. Enterprise has custom capacity, 180-day logs, regional private cloud, tailored SLA and account management. Paid plans add metered messages and extra resources. Hosted monthly billing is charged on the first of the month with immediate proration when subscribing mid-month; taxes are additional. Enterprise quotes govern payment and deployment terms. Self-hosted Apache-2.0 software is free, with infrastructure and optional support costs borne separately. Confirm whether the advertised SaaS refund is a cash payment or service credit.
Verification notes and unresolved itemsThe SaaS pricing FAQ promises a 30-day money-back guarantee, while hosted terms describe discretionary refunds only as service credit. The applicable form and precedence of that guarantee remain unresolved; no unconditional cash-refund entitlement is asserted.
  • The supplied facts do not establish measured end-user usability, performance under traffic spikes, or the exact regional options and service commitments of a particular Enterprise quote. Authgear advertises a 30-day SaaS money-back guarantee, while its general terms describe discretionary refunds as service credit
  • confirm how the guarantee is applied to the applicable subscription. The ongoing Free plan is not a separate time-limited trial.
  • Supplied Authgear identity and CIAM category match the current product.
  • Hosted plans are distinct from Apache-2.0 self-hosted acquisition.
Sources checked

Sources checked

Authgear source links

FAQ

Authgear FAQ

Does Free include SSO and MFA?

Yes. Free includes SAML SSO, enterprise login, adaptive MFA, passkeys and RBAC, with unlimited MAUs and limits on apps, admins, message quota and log retention.

Why move to Business if Developers has unlimited MAUs?

Business provides more included apps and admins, longer logs, branding removal, own gateways and Slack support. Business has a 25,000 MAU allowance and extra MAUs are charged.

Can identity data stay in the EU today?

Yes through self-hosting on EU infrastructure or an Enterprise private deployment. Shared Authgear Cloud has US and Hong Kong regions; its EU region is not yet available.

Is self-hosting free?

The Apache-2.0 software is free. You operate and pay for infrastructure; support is optional and separately quoted.

Is there a time-limited free trial?

An ongoing Free plan is available without a credit card. No separate trial duration was established. Authgear advertises a 30-day SaaS money-back guarantee, whose cash-versus-credit terms need confirmation.

What is the US WhatsApp OTP rate?

For Business and Enterprise using the managed gateway, the country-specific rate is USD 0.0083 per message to US recipients. Developers uses its separately stated plan rates.

Popular comparisons

Common Authgear comparisons

Only high-scoring and nearby tools from the same subcategory are shown, avoiding comparisons between unrelated use cases.