Same-subcategory comparison

Duo IAMvsMicrosoft Entra ID

Compare buyer fit, pricing, capability depth, and purchase constraints within one buying category. A higher score is not a universal winner.

Comparison summary

How to choose

These conclusions apply to this subcategory and the buyer conditions shown here. They do not make one product universally better.

Duo IAM

Consider when
  • Identity teams consolidating workforce authentication and directories
  • Small teams needing basic MFA
Check before choosing
  • Teams requiring permanent free directory and SSO for more than 10 users
  • Self-service buyers restricted to EFT or check payments
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Microsoft Entra ID

Consider when
  • Workforce identity teams using Microsoft cloud services
  • Organizations needing SSO, MFA and configurable access policies
Check before choosing
  • Organizations requiring full lifecycle workflows within the base P2 license
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DimensionDuo IAMMicrosoft Entra ID
Pricing and trial
  • Duo Free
    • Free · per user · per month
  • Duo Essentials
    • $3 USD · per user · per month
  • Duo Advantage
    • $6 USD · per user · per month
  • Duo Premier
    • $9 USD · per user · per month

Paid editions list USD 3, 6 and 9 per user/month. Self-service licenses use blocks of 10 below 100 users and 25 above 100 users. Cisco Commerce subscriptions use different term and payment arrangements; enterprise purchases above 2,500 users are directed to sales.

  • Cisco Commerce Workspace: Contract procurement for the same paid editions, with quantity-based prices, standard 12–60 month terms and upfront term or annual billing. Enterprise Agreement 3.0 is also available.
  • Cisco Secure Access or Cisco XDR entitlement: Eligible organizations can access restricted Duo Essentials functionality without a separate charge; feature and quantity limits apply.
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  • Microsoft Entra ID Free
    • Free · Included with Microsoft cloud subscriptions such as Azure and Microsoft 365
  • Microsoft Entra ID P1
    • $7.00 USD · per user · per month · billed annually · one-year commitment
  • Microsoft Entra ID P2
    • $10.00 USD · per user · per month · billed annually · one-year commitment

P1 and P2 can be purchased separately or obtained through qualifying Microsoft 365 bundles. Standalone rates are paid yearly with an annual commitment; subscriptions auto-renew. Entra Suite requires P1 or a package containing P1.

  • Microsoft 365 E3: Includes Microsoft Entra ID P1.
  • Microsoft 365 Business Premium: Includes Microsoft Entra ID P1.
  • Microsoft 365 E5: Includes Microsoft Entra ID P2.
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Best for
  • Identity teams consolidating workforce authentication and directories
  • Small teams needing basic MFA
  • Organizations requiring adaptive identity monitoring
  • Workforce identity teams using Microsoft cloud services
  • Organizations needing SSO, MFA and configurable access policies
Not for
  • Teams requiring permanent free directory and SSO for more than 10 users
  • Self-service buyers restricted to EFT or check payments
  • Organizations requiring full lifecycle workflows within the base P2 license
Source check91/10094/100
Key features
  • MFA across cloud and on-premises applications
  • Paid-edition directory, SSO and passwordless authentication
  • Directory synchronization and SCIM lifecycle automation
  • Advantage and Premier identity detection and risk-based authentication
  • Premier VPN-less private-resource access
  • Workforce SSO and MFA
  • Cloud directory and on-premises synchronization
  • Conditional Access in P1/P2
  • Risk-based Conditional Access and privileged access in P2
Cons
  • Self-service user blocks may leave unused capacity.
  • Cisco Commerce renewal and cancellation conditions require advance planning.
  • Telephony usage can require purchased backup credits.
  • P1/P2 standalone rates require an annual commitment and annual payment.
  • Subscriptions auto-renew.
  • Full lifecycle workflows require an additional governance entitlement.
Category buying score
79
90Higher category-fit score
Rank#3#1
ContextSecurity & Privacy / Workforce Identity and Access Management (IAM) SoftwareSecurity & Privacy / Workforce Identity and Access Management (IAM) Software
SSO and authentication coverage
81Essentials and higher paid editions include SSO and passwordless authentication, while Free is an ongoing MFA edition for up to 10 users; buyers needing workforce SSO should confirm the paid-edition scope and enrollment count.
94SSO and MFA are core capabilities, while Free is included with qualifying Microsoft cloud subscriptions and P1 is included in specified Microsoft 365 bundles; confirm which entitlement applies to each workforce group.
Workforce access policy control
79Advantage adds risk-based authentication and identity threat controls, and Premier adds private-resource access and endpoint checks; buyers should match those policy requirements to the appropriate edition.
92Conditional Access is included in P1 and P2, with risk-based Conditional Access in P2; use the appropriate tier for the risk and policy scenarios the organization needs to enforce.
Identity lifecycle automation
80Paid Duo Directory supports synchronization and SCIM lifecycle automation for users and groups, with outbound provisioning to supported applications; buyers should verify their target directories and application flows.
86Automated provisioning to SaaS apps is listed across the editions, while Lifecycle Workflows requires Entra ID Governance or Entra Suite; distinguish baseline provisioning from those advanced workflows in the access design.
Identity administration visibility
77Advantage adds cross-platform visibility and identity threat monitoring, while the lower paid Essentials scope centers on core authentication and directory features; teams needing those monitoring controls should select and validate Advantage or Premier.
85Free includes basic reports and security defaults, while P2 adds Privileged Identity Management; map the required reporting and privileged-access oversight to the selected edition.
Workforce identity ecosystem reliability
77Paid Duo Directory connects to named directory services and SCIM-compliant applications, while sign-in and provisioning reliability still depends on the buyer's target flows; teams should test their directory and application connections before rollout.
89Cloud directory, on-premises synchronization and SaaS provisioning connect workforce identities to Microsoft and application environments; validate the specific connectors and operational reliability requirements.
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Comparison summary

Most material score differences

These are the stored dimension rationales returned with each score. They explain the buyer conditions behind the gap without speculating about hidden model reasoning.

SSO and authentication coverage

13 pts
Duo IAM · 81/100
Essentials and higher paid editions include SSO and passwordless authentication, while Free is an ongoing MFA edition for up to 10 users; buyers needing workforce SSO should confirm the paid-edition scope and enrollment count.
Microsoft Entra ID · 94/100
SSO and MFA are core capabilities, while Free is included with qualifying Microsoft cloud subscriptions and P1 is included in specified Microsoft 365 bundles; confirm which entitlement applies to each workforce group.

Workforce access policy control

13 pts
Duo IAM · 79/100
Advantage adds risk-based authentication and identity threat controls, and Premier adds private-resource access and endpoint checks; buyers should match those policy requirements to the appropriate edition.
Microsoft Entra ID · 92/100
Conditional Access is included in P1 and P2, with risk-based Conditional Access in P2; use the appropriate tier for the risk and policy scenarios the organization needs to enforce.

Workforce identity ecosystem reliability

12 pts
Duo IAM · 77/100
Paid Duo Directory connects to named directory services and SCIM-compliant applications, while sign-in and provisioning reliability still depends on the buyer's target flows; teams should test their directory and application connections before rollout.
Microsoft Entra ID · 89/100
Cloud directory, on-premises synchronization and SaaS provisioning connect workforce identities to Microsoft and application environments; validate the specific connectors and operational reliability requirements.

Research basis

Research basis

This page uses stored product facts, official evidence, and category scoring rationales. It is not an account-based hands-on test, and third-party user ratings are not folded into the category buying score.

Duo IAM
Fact confidence: 91% · Fact checked: 2026-10-06
Microsoft Entra ID
Fact confidence: 94% · Fact checked: 2026-10-06

More tools

Workforce Identity and Access Management (IAM) Software

Add more tools from the same subcategory to this comparison. The page keeps up to 6 tools.

#1

Microsoft Entra ID

Microsoft Entra ID is Microsoft's cloud identity and access management product for workforce authentication, SSO, MFA, Conditional Access, hybrid identity, and application access.

90Compared
#2

Okta Workforce Identity

Okta Workforce Identity is Okta's workforce IAM product for single sign-on, multi-factor authentication, directory services, lifecycle workflows, and access controls.

88
#3

Duo IAM

Duo IAM is Cisco Duo's identity and access management platform for workforce MFA, passwordless authentication, SSO, directory services, device trust, and risk-based access.

79Compared
#4

SafeNet Trusted Access

SafeNet Trusted Access is Thales' cloud-based workforce access management and authentication product combining SSO, MFA, and policy-based access control.

79
#5

Cloud Identity

Cloud Identity is Google's identity, access, application, and endpoint management product for workforce SSO, MFA, provisioning, lifecycle management, and access policies.

78
#6

IBM Verify

IBM Verify is IBM's identity and access management platform for workforce and other identity use cases, including SSO, MFA, adaptive access, passwordless authentication, and lifecycle provisioning.

77
#7

Entrust Identity as a Service

Entrust Identity as a Service is Entrust's cloud IAM product for workforce and other identity use cases, with SSO, MFA, passwordless authentication, adaptive access, directory integration, and provisioning.

69
#8

RSA ID Plus

RSA ID Plus is RSA's cloud and hybrid identity and access management product for MFA, passwordless authentication, federation, SSO, and workforce access.

63

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