Global Tool Radar

IT Management / IT Service Management (ITSM) Software

TOPdesk Review, Pricing, Pros & Cons

TOPdesk is a service management platform used for internal ITSM workflows including incident, problem, change and request management, asset management, knowledge, self-service, and SLA management.

Research by Global Tool Radar Research SystemEvidence checked: Oct 7, 2026AI-assisted · No Global Tool Radar hands-on testView research methodology
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Buying snapshot

Quick buying snapshot

A compact view of who this tool fits, what it costs, and what to confirm before choosing it.

Best for
  • A mid-market IT service team needs a configurable ITSM platform without a heavy enterprise implementation model: TOPdesk currently positions itself for organizations with 500–5,000 employees and emphasizes quick adoption and configuration.
  • The service desk needs incident, asset, knowledge, self-service and service-catalogue capabilities from the entry tier: Essential includes the core service-desk stack, unlimited assets/tickets/end users, Self-Service Portal, Knowledge Base and Service catalogue.
More buying conditions
  • The team needs ITIL-aligned change, problem, SLA and service-request practices: Engaged and Excellent add change/problem/SLA capabilities, while PeopleCert lists TOPdesk Excellent as ITIL 4 compliant across a broad practice set.
  • The organization needs either SaaS or self-hosted/on-premises TOPdesk: TOPdesk currently offers SaaS and On-Premises deployments, and 2026 Virtual Appliance documentation remains actively maintained.
  • The organization uses Microsoft Teams or Microsoft Entra ID: TOPdesk provides first-party Teams call creation/update workflows and current SAML SSO setup documentation for Microsoft Entra ID.
  • Local government or public-sector IT needs service management with self-service, assets and SLA workflows: TOPdesk maintains a current local-government ITSM solution and explicitly supports SaaS or On-Premises deployment there.
Not for
  • A self-hosted/on-premises deployment must have TOPdesk's current built-in AI feature set: TOPdesk's current AI documentation states that its built-in AI features are embedded within the SaaS platform.
Pricing
  • TOPdesk uses per-agent subscription pricing across Essential, Engaged and Excellent. The current English pricing page observed in this run shows GBP per-agent/month rates and states that the average per-agent price decreases as agent count rises. An official pricing-model article says customers can choose monthly or annual billing and can sign multi-year contracts, but those commercial choices are not bound to the captured GBP amounts.
  • Essential · £51 GBP · per agent · per month · TOPdesk Essential current GBP per-agent/month state · Observed current English/UK pricing-page state for TOPdesk Essential. TOPdesk states that pricing varies with the number of agents
Free or trial access
  • TOPdesk currently offers a 30-day trial with no credit card required.

Product scope

Product functionality and purchase scope

TOPdesk is an internal service-management and ITSM platform covering incident/request handling, assets/CMDB, knowledge, self-service, service catalogue, SLA workflows, change/problem management, reporting, integrations and plan-dependent AI. The current exact-product commercial ladder is Essential, Engaged and Excellent.

Product checked: Oct 3, 2026

Functionality reviewed
  • TOPdesk Essential
  • TOPdesk Engaged
  • TOPdesk Excellent
  • TOPdesk SaaS
  • TOPdesk On-Premises / Virtual Appliance
  • Internal IT service management and enterprise service-management workflows within the TOPdesk platform
Non-target functionality excluded from scoring
  • Temporary 30-day trial access as a pricing plan
  • Third-party Marketplace products such as Zapier as separate commercial products
  • Consulting/implementation services as plan prices
  • Optional reservation solutions and other separately added capabilities unless explicitly represented as add-ons
  • Converted USD pricing that is not directly observed on the reviewed current pricing state
Purchase paths

Pricing checked: Oct 3, 2026

  • TOPdesk On-Premises / Virtual Appliance: TOPdesk supports a current self-hosted Virtual Appliance route. The public GBP rate cards reviewed in this run are not attributed to a distinct On-Premises price state, so no route-specific price is returned.

Pricing plans

TOPdesk pricing table

Pricing checked: Oct 3, 2026

Official factConfidence 98%2 linked sources

Observed current UK/English rates are Essential £51, Engaged £72 and Excellent £101 per agent/month. All three include unlimited assets, tickets and end users. The subscription includes software, hosting, updates and support; taxes are excluded. Implementation by a TOPdesk consultant carries a surcharge, and use above the fair-use data allowance can incur extra charges. The exact selected agent quantity behind the displayed rates was not exposed in the captured page state, and the current rate cards do not establish payment timing, minimum commitment, renewal duration or implementation amount.

Official pricing page
Pricing cautions
  • The displayed GBP per-agent rates vary with agent count: TOPdesk states that the average price falls as more agents are added; the captured pricing state does not expose the selected quantity, so the displayed rate should not be treated as a universal per-agent rate for every quantity.
  • Billing choices are not bound to the captured GBP amounts: TOPdesk documents monthly, annual and multi-year commercial options, but the current captured rate cards do not state which payment timing or contract commitment produced the displayed amounts.
  • Implementation services can add cost: The current pricing FAQ states that software implementation by a TOPdesk consultant comes at a surcharge.
  • Fair-use data overages can add cost: The current pricing FAQ states that customers using more data than allowed by the fair-use policy can be charged extra; no deterministic overage amount was captured.
  • The observed public rate state is GBP rather than a verified USD offer: The reviewed current exact-product pricing page exposed GBP values. This run does not convert those values or infer a United States price without an observed official USD state.
PlanPriceKey differencesBest for
EssentialCurrent TOPdesk Essential edition
  • £51 GBP · per agent · per month · TOPdesk Essential current GBP per-agent/month state · Observed current English/UK pricing-page state for TOPdesk Essential. TOPdesk states that pricing varies with the number of agents
  • the captured page state does not expose the selected agent quantity.
  • Core service desk: Incident Management, Asset Management, Self-Service Portal, Knowledge Base, Dashboard & Reporting; Essential.
  • Unlimited assets, tickets and end users: Unlimited; Essential.
  • Service catalogue: Included; Essential.
  • Local support: 8/5; Essential.
  • GDPR compliant: Included; Essential.
Service desks that need core ticketing, asset management, self-service, knowledge, service catalogue and reporting without built-in change/problem/SLA-management packages.
EngagedCurrent TOPdesk Engaged edition
  • £72 GBP · per agent · per month · TOPdesk Engaged current GBP per-agent/month state · Observed current English/UK pricing-page state for TOPdesk Engaged. TOPdesk states that pricing varies with the number of agents
  • the captured page state does not expose the selected agent quantity.
  • Change, problem and SLA management: Included; Engaged.
  • Selected built-in AI: AI Incident Categorization, AI Knowledge Item Generation, AI Search; Engaged.
  • Service catalogue: Included; Engaged.
  • Local support: 8/5; Engaged.
  • Annual health check: Available as add-on; Engaged.
Service teams that need Essential plus change, problem, contract/SLA and operations management with selected built-in AI features.
ExcellentCurrent TOPdesk Excellent edition
  • £101 GBP · per agent · per month · TOPdesk Excellent current GBP per-agent/month state · Observed current English/UK pricing-page state for TOPdesk Excellent. TOPdesk states that pricing varies with the number of agents
  • the captured page state does not expose the selected agent quantity.
  • Project Management and Webshop: Included; Excellent.
  • Broader built-in AI: Writing, Answer and Translation Assistants; Incident Summarization; TOPdesk Robin; AI Triage; Excellent.
  • Service catalogue: Included; Excellent.
  • Local support: 24/5; Excellent.
  • Annual health check: Included; Excellent.
Strategic service-management teams that need Engaged plus project management, Webshop, broader AI assistants, benchmark reporting and stronger support.

Plan upgrade triggers

Verified plan boundaries that can change the required edition.

Essential Engaged

Need built-in Change Management, Problem Management, Contract/SLA Management, Operations Management, or the selected Engaged AI features.

Supporting pricing evidence
Engaged Excellent

Need Project Management, Webshop, broader AI assistants/triage, included Annual Health Check, benchmark reporting, or 24/5 local support.

Supporting pricing evidence
License calculator

License cost scenarios

Adjust the license quantity to compare public recurring rates across the available plans.

PlanPriceMonthly equivalent12-month license-rate estimate
EssentialTOPdesk Essential current GBP per-agent/month state£51.00 GBP / agent / month£255.00 GBP£3,060.00 GBP

License-rate calculation only. It excludes implementation, migration, training, support, taxes, add-ons, usage charges, and negotiated discounts unless they are explicitly included in the displayed public rate.

What is included, connected, or sold separately

Product scope

What is included, connected, or sold separately

Material capabilities are separated by their verified relationship to the target product.

Service catalogue across all current TOPdesk plansIncluded capability

The current comparison marks Service catalogue included in Essential, Engaged and Excellent.

Plan: Essential: Included · Engaged: Included · Excellent: Included
Official source
First-party Microsoft Teams call creation and update integrationNative integration

Current TOPdesk documentation describes the Teams application directly.

Microsoft Teams
Official source
Microsoft Entra ID SAML SSONative integration

Current TOPdesk documentation provides direct Entra ID SAML setup.

Microsoft Entra ID
Official source
TOPdesk-created one-way SaaS integration from TOPdesk to ServiceNowNative integration

The Marketplace explicitly says messages from ServiceNow back to TOPdesk are not included and consultancy is required.

ServiceNow
Official source
Annual Health Check optional below Excellent and included in ExcellentPlan-dependent capability

Current plan comparison gives explicit add-on/included states.

Plan: Essential: Optional add-on · Engaged: Optional add-on · Excellent: Included
Official source
Change, problem and contract/SLA management from Engaged upwardPlan-dependent capability

Current feature comparison and plan cards place these capabilities in Engaged and Excellent, not Essential.

Plan: Essential: Unavailable · Engaged: Included · Excellent: Included
Official source
Incident categorization, knowledge-item generation and AI search from Engaged upwardPlan-dependent capability

Excellent inherits the Engaged AI set.

Plan: Essential: Unavailable · Engaged: Included · Excellent: Included
Official source
Project Management and Webshop in ExcellentPlan-dependent capability

Current pricing comparison marks Webshop as excluded in Essential and Engaged and included in Excellent; the Excellent card also adds Project Management.

Plan: Essential: Unavailable · Engaged: Unavailable · Excellent: Included
Official source
Writing/answer/translation assistants, incident summarization, TOPdesk Robin and AI Triage in ExcellentPlan-dependent capability

These broader AI capabilities are current Excellent features.

Plan: Essential: Unavailable · Engaged: Unavailable · Excellent: Included
Official source
Slack workflow integration through the third-party Zapier Marketplace solutionThird-party integration

Zapier is a third-party paid Marketplace solution available for SaaS and on-premises Virtual Appliance.

Slack
Official source
How the score is calculated

Scoring method

How the score is calculated

The score uses the category-specific buying dimensions below and their displayed weights.

This page is based on public product information, official sources, structured feature data, and AI assessment. It is not a hands-on lab test unless explicitly stated. Confidence percentages describe our research indicators, not the probability that a claim is true or a measured accuracy rate.

Evidence confidence
85%
AI claim confidence
99%
Required-field evidence status
100%
Evidence freshness
100%
Field traceability
100%
Model agreement
93%
Why this confidence level
  • Evidence confidence uses source level and claim-to-source support; AI claim confidence is shown separately.
  • Required-field evidence status measures whether weighted required claims have evidence links; it does not mean every product behavior was independently verified.
  • 8 of 8 weighted claims have evidence links.
  • 5 A1 documentary official sources and 8 A2 official product sources are linked.
  • 9 independent review sources are retained, including 0 professional sources with an explicit hands-on method.
  • No weighted claim is past the review window.
  • No blocking evidence conflict was identified.
Incident resolution workflow25%
84

Incident handling includes prioritization, assignment, and routing, while the editions share core ticketing; buyers should confirm how their escalation and collaboration practices map to the available workflow configuration.

Change and problem control20%
82

Change and problem management are included from Engaged upward, while Essential is described as core ticketing without those packages; select an edition based on the team's change approvals and investigation needs.

Request and service catalog quality20%
84

Essential includes a service catalogue, self-service portal, and request handling, supporting employee intake and service discovery; validate that the required request forms and fulfillment paths match the team's catalogue.

SLA and escalation automation15%
82

Contract and SLA management is included from Engaged upward rather than established for Essential, so buyers needing service commitments and related escalation processes should verify the chosen edition and its configuration.

ITSM reporting and governance10%
82

Dashboards and reporting are listed in Essential, and operations management is included from Engaged upward; verify the reporting and operational controls required by the service desk because edition scope differs.

Knowledge and self-service fit10%
84

Knowledge Base and Self-Service Portal are listed in Essential, with selected knowledge and incident AI in Engaged and broader assistants in Excellent; confirm which guidance and AI functions are needed and available in the chosen edition and deployment.

Public review signals

Ratings and themes reported by public review sites

Capterra: 4.4/5 (111 reviews); G2: 4.1/5 (30 reviews); GetApp: 4.4/5 (111 reviews); GoodFirms: 5/5 (1 reviews); OMR Reviews: 4.4/5 (7 reviews); PeerSpot: 3.9/5 (10 reviews); Software Advice: 4.4/5 (111 reviews); SoftwareReviews: 6.6/10 (41 reviews); TrustRadius: 8.4/10 (500 reviews and ratings)

Public review signals updated: Oct 7, 2026

Commonly reported strengths

  • TrustRadius Community Insights highlight knowledge management and streamlined ticket handling.
  • TrustRadius Community Insights describe a self-service portal that helps reduce support tickets.

Commonly reported concerns

  • TrustRadius Community Insights describe dated visual design and complex usability for some tasks.
  • TrustRadius Community Insights identify the cost of certain modules as a concern.
Capterra4.4/5
Review count
111 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
G24.1/5
Review count
30 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
GetApp4.4/5
Review count
111 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
PeerSpot3.9/5
Review count
10 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
Software Advice4.4/5
Review count
111 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
SoftwareReviews6.6/10
Review count
41 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
TrustRadius8.4/10
Reviews and ratings
500 reviews and ratings
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026

Limited review signals

These ratings are retained for transparency but are not presented as representative buyer sentiment.

GoodFirms5/5

Insufficient sample · 1 review

Review count
1 review
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026
OMR Reviews4.4/5

Insufficient sample · 7 reviews

Review count
7 reviews
Source context
Public ratingExact product

History baseline established · Oct 7, 2026
A trend will appear after the next verified snapshot.

View sourceHistory baseline established: Oct 7, 2026

Marketplace app signals

Marketplace app signals

These source-reported ratings describe a specific marketplace listing, integration, mobile app, or add-on. They do not automatically represent the complete software product.

Apple App Store4/5
Rating count
1 ratingVery small sample — do not treat as representative
Evaluated scope
Mobile app
Storefront
United States
View source
Atlassian Marketplace3.8/5
Review count
3 reviewsVery small sample — do not treat as representative
Evaluated scope
Integration
View source
Score83
Pricing modelPer-technician pricing
Use caseService catalog and request fulfillment, Change management workflows
Company sizeMid-market
Structured tags

TOPdesk tag profile

Pricing model
  • Per-technician pricing
Company size
  • Mid-market
Business function
  • IT service desk teams
Use case
  • Service catalog and request fulfillment
  • Change management workflows
  • Internal knowledge base
  • Ticket triage and SLA management
Industry
  • Public sector IT
Deployment model
  • Self-hosted deployment
Integration ecosystem
  • Microsoft Entra ID
  • Microsoft Teams
  • ServiceNow
  • Slack
Compliance requirement
  • ITIL-aligned processes
Key features

TOPdesk core capabilities

  • Incident and request handling with ticket prioritization, assignment and routing.
  • Asset Management and CMDB with unlimited assets in current plans.
  • Self-Service Portal, Knowledge Base and Service catalogue across all three current plans.
  • Change, Problem, Contract/SLA and Operations Management from Engaged upward.
  • Project Management and Webshop in Excellent.
  • Plan-dependent built-in AI, with the broadest AI feature set in Excellent.
Detailed strengths and purchase cautions
Pros

Why it is worth considering

  • Essential includes incident management, asset management, a self-service portal, knowledge base, service catalogue, and dashboards and reporting, supporting core service desk needs in one edition.
  • Engaged adds change, problem, contract and SLA, and operations management, allowing buyers to select an edition with those named processes included.
  • TOPdesk offers SaaS and a self-hosted Virtual Appliance, so organizations can evaluate both deployment models against their operational requirements.
  • A 30-day trial is available without a credit card, giving teams a defined opportunity to assess their service workflows before purchase.
Cons

What to confirm before buying

  • Displayed UK per-agent rates vary with agent count, and the captured page state does not expose the selected quantity
  • obtain a quote for the intended team size.
  • Consultant implementation carries a surcharge and fair-use data overages can incur extra charges, so the displayed subscription rate is not the complete cost picture.
  • The included built-in AI differs by edition and is documented as SaaS-embedded
AI buying perspectives

AI assessment

AI buying perspectives

The assessments below use the same buying criteria. Review their scores, confidence, fit, cautions, and conclusions alongside the sources.

AI assessment updated: Oct 31, 2026

Score comparisonGPTRange
Incident resolution workflow840
Change and problem control820
Request and service catalog quality840
SLA and escalation automation820
Knowledge and self-service fit840
ITSM reporting and governance820
GPTAI-assisted buyer perspective83

TOPdesk covers incident and request handling, assets, knowledge, and self-service across its editions, with change, problem, and SLA management available from Engaged and broader project, Webshop, and AI functions in Excellent. It suits service desks choosing between SaaS and the Virtual Appliance; confirm the agent-count-specific quote, implementation surcharge, fair-use conditions, and edition boundaries before selecting a plan.

Review confidence
93/100
Model details
Strengths
  • Essential includes incident management, asset management, a self-service portal, knowledge base, service catalogue, and dashboards and reporting, supporting core service desk needs in one edition.
  • Engaged adds change, problem, contract and SLA, and operations management, allowing buyers to select an edition with those named processes included.
  • TOPdesk offers SaaS and a self-hosted Virtual Appliance, so organizations can evaluate both deployment models against their operational requirements.
  • A 30-day trial is available without a credit card, giving teams a defined opportunity to assess their service workflows before purchase.
Cautions
  • Displayed UK per-agent rates vary with agent count, and the captured page state does not expose the selected quantity
  • obtain a quote for the intended team size.
  • Consultant implementation carries a surcharge and fair-use data overages can incur extra charges, so the displayed subscription rate is not the complete cost picture.
  • The included built-in AI differs by edition and is documented as SaaS-embedded

Research transparency

How this page was researched

A compact record of the evidence used, what was not tested, and which conclusions still need verification.

Official sources
13
Broad product review sources
9
Marketplace and app-store sources
2
Editorial sources
0
Latest evidence check
Oct 7, 2026
Research basis

Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.

Conflict handling

Unresolved evidence is disclosed on the page; affected deterministic calculations and price schema are withheld when the conflict is blocking.

View research methodology
Verified findingsTOPdesk currently offers a 30-day trial with no credit card required.
  • TOPdesk uses per-agent subscription pricing across Essential, Engaged and Excellent. The current English pricing page observed in this run shows GBP per-agent/month rates and states that the average per-agent price decreases as agent count rises. An official pricing-model article says customers can choose monthly or annual billing and can sign multi-year contracts, but those commercial choices are not bound to the captured GBP amounts.
  • Incident and request handling with ticket prioritization, assignment and routing. Asset Management and CMDB with unlimited assets in current plans. Self-Service Portal, Knowledge Base and Service catalogue across all three current plans. Change, Problem, Contract/SLA and Operations Management from Engaged upward. Project Management and Webshop in Excellent. Plan-dependent built-in AI, with the broadest AI feature set in Excellent. Open API plus a Marketplace integration ecosystem. Microsoft Teams application and Microsoft Entra ID SAML SSO. SaaS and self-hosted Virtual Appliance deployment. Local support, audit logging, secure hosting and GDPR controls in the current plan comparison.
  • In the captured current UK/English pricing-page state, Essential is £51 per agent/month. TOPdesk states that the actual subscription price varies with the number of agents and offers an exact quote route.
  • Observed current UK/English rates are Essential £51, Engaged £72 and Excellent £101 per agent/month. All three include unlimited assets, tickets and end users. The subscription includes software, hosting, updates and support; taxes are excluded. Implementation by a TOPdesk consultant carries a surcharge, and use above the fair-use data allowance can incur extra charges. The exact selected agent quantity behind the displayed rates was not exposed in the captured page state, and the current rate cards do not establish payment timing, minimum commitment, renewal duration or implementation amount.
Verification notes and unresolved itemsThe captured GBP rates do not establish the selected agent quantity, payment timing, minimum commitment, renewal duration, or implementation amount. The supplied facts also do not quantify fair-use overage charges or establish that the displayed commercial options are bound to the captured rates.
  • The exact target is current TOPdesk service management / ITSM.
  • The current pricing page presents Essential, Engaged and Excellent as the exact-target plan ladder.
  • The public state captured in this run displayed GBP 51, 72 and 101 per agent/month respectively.
  • The task context also listed a configured US/USD research target, but no official USD price state was directly observed in this run
Sources checked

Sources checked

TOPdesk source links

Zapier Integration PlatformTOPdesk MarketplaceLevel A2Linked to 1 scored claimChecked Oct 3, 2026
Link TOPdesk => ServiceNowTOPdesk MarketplaceLevel A2Linked to 1 scored claimChecked Oct 3, 2026
Single Sign-on via SAMLTOPdesk DocumentationLevel A1Linked to 1 scored claimChecked Oct 3, 2026
TOPdesk application for Microsoft TeamsTOPdesk DocumentationLevel A1Linked to 1 scored claimChecked Oct 3, 2026
AI featuresTOPdesk DocumentationLevel A1Linked to 1 scored claimChecked Oct 3, 2026
What's new in TOPdesk Virtual Appliance 2026 R2TOPdesk DocumentationLevel A1Linked to 0 scored claimsChecked Oct 3, 2026
ITSM Solution for Local GovernmentTOPdeskLevel A2Linked to 0 scored claimsChecked Oct 3, 2026
TOPdesk Excellent - PeopleCert Tool Vendor AccreditationPeopleCertLevel A2Linked to 0 scored claimsChecked Oct 3, 2026

FAQ

TOPdesk FAQ

What are the current TOPdesk plans?

Essential, Engaged, and Excellent.

What prices were directly observed in this run?

The current English/UK pricing page showed Essential at £51, Engaged at £72, and Excellent at £101 per agent/month. TOPdesk states that the average price varies with agent count.

Does TOPdesk offer a free trial?

Yes. TOPdesk currently offers a 30-day trial with no credit card required.

Does TOPdesk support on-premises deployment?

Yes. TOPdesk currently supports an On-Premises Virtual Appliance as well as SaaS.

Is TOPdesk ITIL aligned?

PeopleCert lists TOPdesk Excellent as ITIL 4 compliant across multiple certified practices including incident, problem, change, service catalogue, service level and service request management.

Which plan adds change, problem and SLA management?

Engaged adds Change Management, Problem Management, Contract and SLA Management, and Operations Management; Excellent inherits those capabilities.

Does TOPdesk integrate with Microsoft Teams and Microsoft Entra ID?

Yes. TOPdesk has a first-party Teams application and current documentation for SAML SSO with Microsoft Entra ID.

Does TOPdesk integrate with ServiceNow?

Yes, but the current TOPdesk-created Marketplace integration is one-way from TOPdesk to ServiceNow, SaaS-only, and requires consultancy.

Popular comparisons

Common TOPdesk comparisons

Only high-scoring and nearby tools from the same subcategory are shown, avoiding comparisons between unrelated use cases.

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VS #3
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