Same-subcategory comparison
Compare buyer fit, pricing, capability depth, and purchase constraints within one buying category. A higher score is not a universal winner.
Comparison summary
These conclusions apply to this subcategory and the buyer conditions shown here. They do not make one product universally better.
| Dimension | Authgear | SAP Customer Identity and Access Management |
|---|---|---|
| Pricing and trial |
Free and Developers have unlimited MAUs, two applications, two admins and one-day logs. Business includes 25,000 MAUs, five applications, five admins and 60-day logs; excess MAUs are charged in the next billing cycle. Enterprise has custom capacity, 180-day logs, regional private cloud, tailored SLA and account management. Paid plans add metered messages and extra resources. Hosted monthly billing is charged on the first of the month with immediate proration when subscribing mid-month; taxes are additional. Enterprise quotes govern payment and deployment terms. Self-hosted Apache-2.0 software is free, with infrastructure and optional support costs borne separately. Confirm whether the advertised SaaS refund is a cash payment or service credit.
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B2C Core is the base consumer offering. Enhanced security and advanced consent are separately charged options requiring Core. B2B contacts is an add-on priced in contact blocks. Production offers have a 3–60 month contract range and auto-renewal; invoice payment is supported. Monthly rates do not establish invoice frequency or a selected minimum term. SAP BTP Pay-As-You-Go and Enterprise Agreement are alternative licensing routes. The two customer-experience packages are separate quote-based bundles.
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| Source check | 89/100 | 87/100 |
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| Cons |
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| Category buying score | 82 | 83Higher category-fit score |
| Rank | #5 | #4 |
| Context | Security & Privacy / Customer Identity and Access Management Software | Security & Privacy / Customer Identity and Access Management Software |
| Customer authentication experience | 83Hosted login supports passwordless, passkey, social and enterprise authentication, while SAML SSO and adaptive MFA are listed across hosted plans; the Free plan's shared SMS/WhatsApp OTP allowance is a separate delivery boundary to check for message-based journeys. | 87Registration, login, password management, ID verification, passkeys, phone login, magic links, and one-time passwords cover the stated customer access workflows across web, mobile, and kiosks; buyers should validate the flow against their own channel and recovery requirements. |
| Customer auth policy security | 85Adaptive MFA, passkeys, SAML SSO and RBAC are listed across hosted plans, with tenant-specific security controls described in the product facts; buyers should confirm the exact Enterprise-only security and deployment scope in a quote. | 85Risk-based authentication can trigger adaptive multi-factor checks for suspicious activity, and the enhanced-security option adds AI/ML protection and a dashboard; buyers needing those additions must include the separately priced option in their offer. |
| Customer profile and identity control | 84Tenant administration, RBAC, user groups, OIDC identity across applications and user/password-hash export support customer identity control; Free and Developers remain limited in application and admin counts, while Enterprise adds private deployment options. | 82Self-service profile management, preference controls, and delegated administration support customer data updates, while the supplied facts do not establish account-linking or identity-data-quality controls; buyers should verify those needs in their target implementation. |
| Consent and privacy readiness | 73The product supports consent screens and Enterprise consent management, but consent management is not included in the Free PAYG scope; EU residency on shared Authgear Cloud is not currently available, so buyers with that requirement need self-hosting or Enterprise private deployment. | 76B2C Core captures consent for one terms-of-service document and one privacy policy, while unlimited policies, preference management, and a seven-year audit vault require the separate consent option; buyers with broader consent operations should confirm its scope and price. |
| Scale and developer fit | 79Native web and mobile SDKs, self-hosting and unlimited MAUs on Free and Developers support different implementation approaches, while Free and Developers limit apps, admins and log retention; Business raises those limits and Enterprise provides custom regional deployment. | 82REST APIs, webhooks, regional storage selection, site-group single sign-on, and described bidirectional integrations support implementation across the stated systems; buyers should validate performance and synchronization behavior on their own workload because those operating measures are not established here. |
| Full profile | Full profile | Full profile |
Comparison summary
These are the stored dimension rationales returned with each score. They explain the buyer conditions behind the gap without speculating about hidden model reasoning.
Research basis
This page uses stored product facts, official evidence, and category scoring rationales. It is not an account-based hands-on test, and third-party user ratings are not folded into the category buying score.
More tools
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Amazon Cognito is AWS's customer identity and access management service for user registration, authentication, federation, user pools, branded sign-in, and application access control.
PingOne for Customers is Ping Identity's cloud CIAM product combining customer authentication, user management, orchestration, MFA, profile management, and privacy-aware identity experiences.
Microsoft Entra External ID is Microsoft's CIAM product for customer and external identity registration, authentication, authorization, access, and application sign-in experiences.
SAP Customer Identity and Access Management is SAP's cloud CIAM product for customer identity, authentication, adaptive access, profile data, consent, and privacy management.
Authgear is an authentication and identity product for customer, extended-workforce, and B2B application identities, with login, MFA, SSO, roles, profiles, and identity flows.
Frontegg is a customer identity platform for B2B and B2C authentication, user and tenant management, enterprise connections, authorization, and embedded identity experiences.
FusionAuth is an authentication and user management product for customer-facing applications, providing registration, login, SSO, MFA, identity storage, and authorization.
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